Getting Started: Overview

This guide is the onboarding guide for new users. It explains how to access the dashboard, accept invitations, choose the correct domain, and understand how access is structured. Use it when a client or team member is logging in for the first time.

What this guide covers

  • How to log in with the correct domain
  • How to accept invitations
  • How to reset a password
  • What roles mean and how they affect permissions

How access works in this system

There are three layers of access:

Organization access (agency-level)

Business access (individual locations)

Client portal access (client-facing read-only portal)

If you are invited by an agency to manage businesses, you will use the organization login. If you are invited as a client to view reports, you will use the client portal invite flow.

Step-by-step onboarding checklist

1Confirm which URL to use.

  • If you are part of a white-labeled agency, use the agency domain, such as dashboard.agency.com.
  • If you are on the default Aldus domain, use app.alduslocal.com.
  • If you are unsure, ask your agency or admin to provide the correct link.

2Accept your invitation.

  • Open the invite email and click the invite link.
  • If you do not see the email, check spam.
  • If the link is expired, ask for a new invite.

3Create your password.

  • Choose a strong password you will remember.
  • The password is used for dashboard access, not for client portal access.

4Log in and confirm access.

  • Log in using the same email from the invitation.
  • Confirm that you can see the business list.

5Verify role and permissions.

  • Open Organization Settings → Team Members.
  • Confirm your role: Owner, Manager, or Member.
  • If you do not see expected businesses, your access may not be assigned. Ask your admin to confirm business permissions.

Glossary

Assistant Task

An action generated by the assistant that can be approved or auto-executed.

Scheduled Item

A calendar event representing an approved task.

Trade Area

The geographic area used for local rankings.

Search Grid Map

A grid of ranking points for a keyword within a trade area.

Artifact

Stored data payload from an external API or pipeline step.

Aldus Local Help Documentation